Contact Us


Thank you for your interest in EverSafe F LLC. We value your feedback, questions, and concerns. Please find our contact information below.

Customer Service Email

For all inquiries including order status, returns and exchanges, product questions, shipping issues, payment problems, or any other assistance, please email us at:

selling@burgerelated.com

We strive to respond to all email inquiries within 1 to 2 business days (Monday through Friday, excluding US federal holidays).

Business Hours

Our customer service team is available during the following hours (all times are Mountain Time, UTC-7):

  • Monday to Friday: 9:00 AM – 5:00 PM MT

  • Saturday and Sunday: Closed

  • US Federal Holidays: Closed

Emails received outside of business hours will be answered on the next business day.

Mailing Address

For returns, exchanges, or any written correspondence, please use the following address:

EverSafe F LLC
12322 New River Trl, Conroe, TX 77384, US

Important Notes for Returns

Do not send any returns to this address without first obtaining a return authorization from our customer service team. Unauthorized returns may not be processed. Please refer to our Return Policy for detailed instructions.

Wholesale and Business Inquiries

For wholesale opportunities, bulk orders, partnership proposals, or other business-related inquiries, please contact us at:

selling@burgerelated.com

Please include Wholesale Inquiry or Business Inquiry in the subject line of your email for faster processing.

Press and Media Inquiries

For press kits, media collaborations, influencer partnerships, or other publicity-related requests, please contact us at:

selling@burgerelated.com

Please include Press Inquiry in the subject line of your email.

Website Technical Issues

If you experience any technical difficulties while using our website burgerelated.com (such as checkout errors, account login problems, or page display issues), please email us with a description of the issue and any screenshots if possible. Send to:

selling@burgerelated.com

Privacy or Data Requests

For questions regarding your personal information, privacy rights, data deletion requests, or to exercise your rights under CCPA or GDPR, please email us at:

selling@burgerelated.com

Please include Privacy Request in the subject line.

Frequently Asked Questions

Before contacting us, you may wish to review our:

  • Shipping Policy – for delivery times, rates, and international shipping

  • Return Policy – for return eligibility, refunds, and exchanges

  • Payment Policy – for accepted payment methods and billing issues

  • Privacy Policy – for how we handle your personal information

  • Terms of Service – for legal terms governing your use of our site

Social Media

You may also follow us or send direct messages through our social media channels (links available on our website). Please note that for order-specific or account-related issues, email is the fastest and most secure method of communication.

Response Time Guarantee

We aim to acknowledge receipt of your email within 24 hours and provide a complete response within 1 to 2 business days. During peak holiday seasons (November through January), response times may be slightly longer. We appreciate your patience.